Blossom Bubbles Terms and Conditions
Effective Date: 2026/08/26
These Terms and Conditions (“Terms”) govern your use of the Blossom Bubbles website and your purchase or use of products offered by Blossom Bubbles (“Blossom Bubbles”, “we”, “us”, or “our”).
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website.
1. About Blossom Bubbles
Blossom Bubbles is a South African laundry and household cleaning products brand.
Business Name: [Insert Registered Business Name]
Registration Number: [Insert Registration Number]
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Address: [Insert Business Address]
2. Use of the Website
You agree to use this website only for lawful purposes.
You may not:
Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorised access to the website or its systems.
Interfere with the operation or security of the website.
Copy, reproduce or commercially exploit website content without permission.
Upload malicious software, viruses or other harmful material.
Provide false or misleading information when submitting an enquiry or placing an order.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been breached.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on the website are accurate and up to date.
However:
Product images are provided for illustration and may vary slightly from the actual product or packaging.
Colours displayed on different screens may differ from the actual product.
Packaging, labels and product presentation may change from time to time.
Product availability may change without notice.
The information provided on this website does not replace the instructions, warnings or directions printed on the actual product packaging.
4. Safe Use of Products
Blossom Bubbles products must always be used in accordance with the instructions and warnings provided on the product packaging.
Customers should:
Keep laundry products out of reach of children.
Avoid contact with the eyes.
Avoid ingesting the product.
Follow the recommended dosage and usage instructions.
Store products in a cool, dry and appropriate location.
Follow the care instructions provided on clothing before washing.
Use appropriate precautions when washing delicate fabrics.
Blossom Bubbles is not responsible for damage resulting from misuse, incorrect dosage, failure to follow product instructions, improper storage or failure to follow garment-care instructions.
If a product causes an adverse reaction or irritation, discontinue use and seek appropriate medical advice where necessary.
5. Washing Machines and Hand Washing
Where a Blossom Bubbles product is suitable for both machine washing and hand washing, customers must follow the instructions provided on the product packaging.
For washing machines, use the recommended quantity for the relevant load size and washing-machine type.
For hand washing, ensure that the product is properly diluted and used according to the product instructions.
Delicate garments should always be washed according to the garment manufacturer’s care instructions.
6. Prices
All prices displayed on the website are subject to change without prior notice.
Where applicable, prices will be displayed in South African Rand (ZAR).
We reserve the right to correct pricing errors, including where an incorrect price has been displayed due to a technical or administrative error.
Where a customer has already placed an order affected by a pricing error, we will communicate with the customer and deal with the order in accordance with applicable South African consumer law.
7. Orders
Where online purchasing is available, submitting an order constitutes an offer to purchase the selected products.
An order is subject to product availability and successful payment where payment is required.
We reserve the right to refuse or cancel an order where:
A product is unavailable.
There is an obvious pricing or product-description error.
We reasonably suspect fraudulent activity.
The order cannot be fulfilled for operational reasons.
The transaction cannot be successfully processed.
Where an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law and our refund procedures.
8. Payment
Where online payments are available, payments may be processed through third-party payment service providers.
We do not ordinarily have access to or store your complete banking or card credentials where these are processed directly by an authorised payment provider.
Customers are responsible for providing accurate payment and billing information.
9. Delivery
Where Blossom Bubbles offers delivery, delivery times and charges will be communicated during the ordering process or through the applicable delivery service.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including:
Courier delays
Severe weather
Public holidays
Industrial action
Incorrect delivery information
Unforeseen operational disruptions
Customers are responsible for providing accurate delivery information.
We cannot accept responsibility for delays caused by incorrect or incomplete information supplied by the customer.
10. Returns, Refunds and Exchanges
Blossom Bubbles respects the rights of consumers under applicable South African consumer protection legislation.
Where a product is defective, damaged, unsafe or does not conform to the applicable requirements, customers should contact us as soon as reasonably possible with details of the issue.
Depending on the circumstances and applicable law, the customer may be entitled to a repair, replacement or refund.
Where a return is requested, we may require:
Proof of purchase.
Details of the problem.
Photographs of damaged or defective products.
The product and/or packaging to be made available for inspection.
Nothing in these Terms is intended to limit or exclude any consumer rights that cannot lawfully be excluded under South African law.
11. Promotional Offers
From time to time, Blossom Bubbles may offer promotions, discounts, competitions or special offers.
Each promotion may be subject to additional terms and conditions.
Unless otherwise stated:
Promotions are subject to availability.
Promotions cannot be exchanged for cash.
Promotional offers may not be combined.
Blossom Bubbles reserves the right to withdraw or amend a promotion where permitted by law.
12. Intellectual Property
All content appearing on this website, including but not limited to:
The Blossom Bubbles name and logo
Product names
Images
Graphics
Text
Videos
Website design
Marketing material
is owned by or licensed to Blossom Bubbles and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, sell or commercially exploit our intellectual property without our prior written permission.
13. User-Submitted Content
If you submit a testimonial, photograph, review, comment or other content to Blossom Bubbles, you confirm that:
You have the right to submit the content.
The content does not infringe another person’s rights.
The content is not unlawful, defamatory or misleading.
You have obtained any necessary permission from people appearing in photographs or other submitted material.
Where you provide permission for Blossom Bubbles to use submitted content for marketing purposes, we may use that content in accordance with the permission provided.
14. Testimonials and Reviews
Testimonials and customer reviews represent the experiences and opinions of individual customers.
Results may vary depending on factors including:
Type of fabric
Type and severity of stains
Water quality
Washing method
Washing-machine settings
Dosage
Garment-care instructions
Testimonials should not be interpreted as a guarantee that every customer will achieve identical results.
15. Website Availability
We aim to keep the website available and operational; however, we do not guarantee that the website will always be:
Available without interruption.
Free from errors.
Free from viruses or other harmful components.
Compatible with every device or browser.
We may temporarily suspend or modify the website for maintenance, upgrades, security or other operational reasons.
16. Third-Party Services and Links
The website may contain links to third-party websites, payment providers, social-media platforms or other services.
Blossom Bubbles is not responsible for the content, availability, security or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and conditions and privacy policies.
17. Limitation of Liability
To the extent permitted by applicable law, Blossom Bubbles will not be responsible for losses arising from:
Incorrect use of products.
Failure to follow product instructions.
Failure to follow garment-care instructions.
Unauthorised use of the website.
Incorrect information supplied by a customer.
Third-party website or payment-service failures.
Events outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by South African law.
Nothing in these Terms is intended to deprive a consumer of any right or protection provided under applicable consumer-protection legislation.
18. Events Beyond Our Control
We will not be liable for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, government action, power failures, network failures, strikes, transport disruptions, civil disturbances or other unforeseen events.
19. Privacy
Your use of the website may involve the collection and processing of personal information.
Our processing of personal information is governed by our Privacy Policy and applicable South African data-protection legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA).
Please read our Privacy Policy for further information about how we collect, use and protect personal information.
20. Consumer Protection
These Terms are intended to operate consistently with applicable South African legislation, including the Consumer Protection Act 68 of 2008 and other applicable laws.
Where any provision of these Terms conflicts with a mandatory consumer right provided by law, the applicable legal right will prevail.
21. Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on this website and will include the relevant “Last Updated” date.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by law.
22. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms or your use of the website will be dealt with in accordance with applicable South African law.
23. Contact Us
If you have questions regarding these Terms, our products, an order, a return or any other matter relating to Blossom Bubbles, please contact us:
Blossom Bubbles
Email: info@blossompowdersoap.co.za
Telephone:+27 81 894 8320
Address: 16223 Hlalefa Street , Ivory Park Ext 2
Website: www.blossompowdersoap.co.za
Important: These Terms and Conditions are intended as a general website/business template and should be reviewed by a South African legal professional before publication, particularly the sections dealing with consumer rights, returns, product safety and liability.
