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Privacy Policy

Privacy Policy

Effective Date:2026/08/26

Blossom Bubbles (“Blossom Bubbles”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, purchase our products, submit an enquiry, or otherwise interact with us.

1. Who We Are

Blossom Bubbles is a laundry and household cleaning products brand operating in South Africa.

Business Name: [Insert Registered Business Name]
Registration Number: [Insert Registration Number]
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Address: [Insert Business Address]

For purposes of the Protection of Personal Information Act 4 of 2013 (“POPIA”), we may act as the responsible party when determining how and why your personal information is processed.

2. Personal Information We May Collect

Depending on how you interact with us, we may collect:

  • Full name

  • Telephone or mobile number

  • Email address

  • Delivery or physical address

  • Billing information

  • Order and purchase information

  • Information provided through contact or enquiry forms

  • Correspondence and communications with us

  • Website usage information, including IP address, browser type and device information

  • Information provided when subscribing to newsletters or marketing communications

We only request information that is reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect personal information when you:

  • Visit or use our website

  • Submit an enquiry or contact form

  • Purchase or enquire about our products

  • Subscribe to marketing communications

  • Contact us by telephone, email or social media

  • Participate in promotions, competitions or surveys

  • Interact with our website through cookies or similar technologies

We may also receive information from service providers who assist us with website hosting, payment processing, delivery, marketing, analytics and other business functions.

4. How We Use Your Personal Information

We may use your personal information to:

  • Respond to enquiries and requests

  • Process and fulfil orders

  • Arrange deliveries

  • Communicate with customers

  • Provide customer support

  • Process payments where applicable

  • Improve our products, services and website

  • Send promotional communications where permitted by law

  • Administer competitions, promotions or surveys

  • Maintain website security

  • Detect and prevent fraud, abuse or other unlawful activity

  • Comply with legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.

5. Marketing Communications

Where permitted by law, we may send you information about Blossom Bubbles products, promotions, special offers and other relevant marketing.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

We will respect your request to stop receiving direct marketing communications, subject to applicable legal requirements.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and provide a better browsing experience.

Cookies may be used to:

  • Remember website preferences

  • Analyse website traffic

  • Improve website performance

  • Understand visitor behaviour

  • Support marketing and advertising activities where applicable

You can adjust your browser settings to block or delete cookies. Some website features may not function correctly if cookies are disabled.

7. Sharing of Personal Information

We do not sell or rent your personal information.

We may share personal information with trusted third-party service providers where reasonably necessary to operate our business, including:

  • Website hosting providers

  • Payment service providers

  • Delivery and logistics providers

  • IT and technical service providers

  • Marketing and communication providers

  • Website analytics providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where required by law

Where appropriate, we require third parties processing personal information on our behalf to maintain appropriate confidentiality and security measures.

8. Information Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Misuse

  • Unauthorised access

  • Unauthorised disclosure

  • Alteration

  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Information may be retained where necessary to:

  • Fulfil legal or regulatory requirements

  • Resolve disputes

  • Maintain business and transaction records

  • Enforce agreements

  • Protect our legitimate business interests

10. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or updating of inaccurate information

  • Request deletion of personal information where legally permitted

  • Object to certain processing of your personal information

  • Object to direct marketing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint regarding the processing of your personal information

To exercise these rights, contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other online services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

12. Children’s Information

Our website and products are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without the required consent, please contact us so that we can investigate and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legislation.

The updated version will be published on this page with the revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your personal information is being handled, please contact us:

Blossom Bubbles
Email: info@blossompowdersoap.co.za
Telephone: +27 81 894 8320
Address: 16223 Hlalefa Street , Ivory Park Ext 2

15. Information Regulator

If you are not satisfied with how we handle your personal information, you may also have the right to lodge a complaint with the South African Information Regulator.

Information Regulator (South Africa)

This Privacy Policy should be read together with our website Terms and Conditions and any other policies applicable to our products and services.